What to Expect
Immediate Dispatch
Call us and we'll dispatch a certified technician to your location immediately. We provide an estimated arrival window within minutes.
Rapid Diagnosis
Our technicians arrive with fully stocked trucks containing common parts for all major brands. We diagnose the issue and explain your options clearly.
Fix It Right
Most emergency repairs are completed on the first visit. We test the system thoroughly and ensure everything is running properly before we leave.
Common Emergency Situations
Before We Arrive
Minimize Product Loss
If a walk-in or cooler is down, keep doors closed as much as possible. Consider temporary ice if temperatures are rising.
Check the Obvious
Verify circuit breakers haven't tripped and that no alarms are silenced. This information helps our technician diagnose faster.
Provide Access
Ensure our technician can access the equipment and any utility rooms or electrical panels they may need.